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Shipping policy
We are only accepting United States orders at this time. As our boutique prospers, we plan to accept international orders in the future.
- Orders are usually shipped the same business day after it has been placed and usually ships 2-3 business days, expedite orders 1-2 business days. Keep in mind, holidays, weekends, and orders placed after 4pm central standard time will be shipped the following business day.
- You will receive a tracking number sent to your email once your order has been shipped. Tracking updates are available one day after shipping.
- If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we will be happy to help you.
- If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the return shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
- We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
- We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.
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